CANCELLATION GUARANTEE
UHC offers you a CANCELLATION GUARANTEE when a booking is made. This can bring peace of mind should problems arise.
To be valid, the cancellation of your stay has to be announced to the agency, at most 3 days after the event that caused the cancellation. The complete list of conditions covered by the present guarantee is given below. Every cancellation request has to enclose the precise and incontestable validation and should be sent by registered letter. The cancellation guarantee assures exclusively the repayment of the paid amount in respect of the booking, less the administration and cancellation guarantee costs. It does not cover any other possible costs related to your stay (travel, day-care centre etc…)
The cancellation guarantee ceases at the beginning of your stay and will not be valid if one of the following eventualities should happen during your stay.
Serious physical accident, serious illness, hospitalisation or decease of the person who booked (holder of booking), or his partner, or close relatives. Serious illness requires a doctor’s confirmation. A serious accident requires proof of its cause by the opponent. In case of dismissal from employment, written proof is required from the employer to ensure this happened on a date after the guarantee came into force. Injury suffered in the principal residence as a result of fire, flooding, house damages due to robbery or vandalism, tempest, natural catastrophes. Personal injury by public or private transport. Transfer of employment to a foreign country. Recall of the driver's licence Handing over in adoption of a child. Surgical operation of the insured person, partner or close relatives.
No reduction or refund will be given in case of later arrival or earlier departure.
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