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These are the questions covered:
	Arrival & Departure	Possible complaints and a positive attitude
	Number of persons	Pets
	Assessment and rating UHC	Booking conditions
	Additional costs	Inventory
	Security deposit	Linen & blankets
	Building activities	Cleaning
	Prices	How to make a booking
	Useful information	Cancellation guarantee
	Welcome pack

Assessment and rating UHC

Our holiday houses have been assessed (as objectively as possible) in order to give you an idea of what to expect from a particular house. After all, a house may look quite nice from the outside yet not be comfortable at all, or the other way around. Why should we? It is our aim to avoid disappointments and to welcome you back as our customer in the future. Your reactions sometimes required us to adjust our ratings.

We distinguis the following rating categories:



	Very prime quality equipment. Satisfies all requirements concerning the confort. Elegant and luxurious furniture. Appropriated for very choosey customers, looking for luxury and supreme quality.



	First quality equipment, partially with luxurious details. The furniture is confortable, of first quality and harmoniously according. The accomodations have an addicional equipment of higher quality. Appropriated for customers who appreciate big spaces and good quality.



	Confortable equipment, charming, good quality without being luxurious. Satisfies most of the requirements. The rooms are pleasantly furnished and the furniture is completed with practical accessories. Appropiated for customers who are looking for good quality.



	Nice and functional equipment. Modest confort. The furniture of intermediary quality satisfies the basic requirements of utility. The accomodations generally look good cared. Appropiated for not very choosey customers and who however appreciate the functionality.



	Simple and functional equipment. Scarce Comfort. The furniture satisfies the basic requirements of utility. Suitable for not demanding people and who not disposes of big budgets.

Frequently Asked Questions And Answers
Welcome to the UNIVERSAL HOLIDAY CENTRE website! On this site you can book your holiday accommodation directly on line.

Frequently asked questions
Under here you will find a list with the 'Frequently asked questions'. This list will answer you many of your questions. If you have a question that cannot be found in the list of 'Frequently asked questions' , you always can ask us by email: info@universalholidaycentre.com

Information
UNIVERSAL HOLIDAY CENTRE offers you all possible information about the different accommodations of this holiday website. We think to have gathered a maximum of information and pictures.This way, you have a better impression of your holiday before leaving home.

Newsletter
The UHC newsletter takes care of perfectly informing you about all our special offers and novelties.

Questionnaire
Filling up the questionnaire, you give us your opinion about the UHC website. There are among other things questions about the clearness and the general information service. This could help UHC to make, if necessary, the eventual corrections. The only thing UHC wants is help you with your online booking. You will receive the questionnaire at your arrival in our office.