VILLA BOTARELL FAMILY HOUSE

El alojamiento es perfecto en todos los sentidos, estuvimos súper bien. La zona de la barbacoa fantástica, la piscina clara y transparente. El personal súper amable, educado y atento Repetiremos seguro

Despite the trouble finding the location we had a great experience. The villa was bigger than expected and it was a pleasure to stay. Things to do during the day such as swim, play football or basketball. We had a lovely holiday and would return.

My interaction with Universal has been great. The property had problems but Universal dealt promptly without quibble on each occasion. My suggestion would be to leave the keys in a secure dropbox at the property, rather than collecting them from the office. Also I think you should drop the out of office hours charges to collect keys, as all you are doing is leaving the keys in a secure dropbox.

• Dear Mr Newcombe, Thank you for taking a few minutes to share your experience in our accommodation and for your positive review. Your comments are very appreciated, it is thanks to them that we can detect our weaknesses and at the same time, make improvements to our service.  Please note that the fee for late arrival covers the extra work in order to manage your arrival out of business hours but mainly because there is a person "on watch" in the event that any problem could arise, even in the middle of the night, to assist you immediately. We hope to see you soon again enjoying all the benefits of being a repeating customer. Best regards, Raúl Altamirano - Reservations Manager
   

This is an excellent constructed property. It is well designed so that the inside remains cool, but the outside is not covered by shade. Due to this the air-con was not particularly essential (despite staying in the middle of summer), but was nice to take off the edge of the heat in the evening. The pool and surrounding areas are magnificent. There is a large al-fresco dining area next to the BBQ. I believe you will struggle to find better for a 4 bedroom villa in the area. The property benefits from ample bathrooms and toilets for the number of guests. The water pressure was great and hot water was ample. The villa will accommodate 10 guests, although 2 would have to stay in the living area. The property is huge so can easily accommodate 10 guests (or more), but will only comfortably sleep 8 guests. The main issue we experienced was with the electrics. The electric capacity was low so would cause the electric to trip fairly easily, especially when using high usage appliances such air-con or cooker (not necessarily at the same time). The village of Boterell is beautiful. It has a couple of essential shops and restaurants, however being in a small village they appear to have very limited opening times so not very convenient (especially if travelling with Children). A convenience store is located in the neighbouring village of Montbrio and is only 2 minute drive. The main town of Cambrils is around 15 minute drive. Salou and La Pineda are around 20 minutes drive.

Stayed at Villa for 9 nights. Very clean and spacious with big pool. Located in very quiet village. Have to drive to next village for provisions. Only negative was that there was absolutely nothing provided in the kitchen. No tea towels or cleaning materials. Some of the bathrooms did not have toilet rolls and and there were no spares. Had to buy everything.

Très belle location . Très agréable - Calme - Fonctionnelle - Extérieur propre - Location à recommander .